This past Christmas (2017) my daughter ordered me slippers from HS on December 10. The price for the slippers in US dollars was $89.95. By the time all applicable charges and the exchange on the dollar were calculated, the cost for these slippers was over $198 Canadian...Read more
This company is a disgrace. I ordered 2 items for Christmas. I was assured both were in stock and would arrive in time. My package comes and only 1 of the items is inside. It's now 3 days before Christmas. I call them and the rude store rep tells me that they never had...Read more
I ordered an item as a Christmas gift for my husband on December 12, 2017 paid almost $17.00 for shipping. I received confirmation of the order the next day but never received the item!! I contacted customer service the day after Christmas and was told that they ran...Read more
I didn't like
- Fact that they never contacted me
Hammacher Schlemmer - Horrendous customer service
Order merchandise 2 weeks befor Christmas and product never shipped. Worst part is customer service had no way to track from their vendor when it would ship. Manager staci was looking into it and calling me back but of courier never did. Never ordering anything from This place again
Hammacher Schlemmer - DO NOT ORDER !!!
Ordered two items for a total of $262.00. Since ordering they have charged my bank account over $1,000 in”authorizations”. Completely illegal and despite multiple calls to customer service, unresolved. HS is basically a criminal enterprise preying on customers. Save yourself the aggravation!!!!!
Hammacher Schlemmer - Absolutely awful experience
Two days to reply to an inquiry only to tell me the item I bought at the beginning of dec is on back order till the end on Dec. merry Christmas and eat this.
Hammacher Schlemmer - Lousy tree
Tree came bent. They make you eat shipping charge if you just want a refund and they don’t want the tree back just the cord so you are stuck with dumps fee too. DO NOT BUY FROM THEM
Was charged for two sleds, was told to call for a shipping quote. Was on the line for hours, with two calls for over an hour and half which both were abruptly ended. The company charged my card twice for the same gift. Both orders said to call for a quote, but yet...Read more
A few months after purchasing The Best Projection Clock the outside temperature transmitter stopped working. After waiting nearly 2 months for its replacement, a different style projection clock was sent which did not project the outside temperature. The hold time was...Read more
I placed an telephone order on December 6th and received an immediate e-mail confirmation of the order. December 7th I received a phone call to verify the shipping address was correct and did verify the shipping address/code. The customer service representative assured...Read more
I never heard of this company, but I received a magazine from them, so I order The Holiday Illuminated Window Sheers (2 sets at $59.95 each), and this so call "The Best Talking Scale" at $49.95. I made the order November 29, 2017 and was told I would receive it no...Read more
I purchased two illuminated sheers and when I received them one panel of lights was not working and the curtains were of a very inferior quality. They were a wrinkly mess and the note included said that they cannot be ironed. I sent them back by courier for a full...Read more
Went to order a pair of shoes from them today. .theyre cost was 150.00. ...i was told that shipping to seattle area was 25.00.....i am a store owner and ship alot of freight so i am aware of ups cost....when i was told 25.00 for shipping i said excuse me how much...i...Read more
I trusted the reputation of H & S, so I purchased a Franklin half dollar birth year pocket watch . I was extremely disappointed when the pocket watch I ordered as a gift turned out to be the worst quality I could imagine. The clock had a cheap plastic face and would...Read more
I didn't like
- Quality of merchandise
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