I ordered a very pricey Christmas tree from Hammacher in 2010. In 2011 we got a recall on it, and called and they said to send it back at our convenience. It was close to Christmas so we decided to keep it for another season instead of risk not having a tree. In 2012...Read more
I ordered an expensive heated vest from Hammacher Sclemmer catalog. When I received it, I noticed it did not fit well. Their written customer service pledge said I could return it if I was not satisfied for any reason. I followed their step by step instruction. When I...Read more
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